System status

All systems running smoothly

Here's the live health of your storefronts, checkout, and everything behind the scenes that keeps your shop open for business.

Operational Updated just now

All systems operational

Everything is up and answering normally. Last checked a moment ago.

Components

Live service health

Each part of Banzena is watched continuously, around the clock. Here's how everything is doing right now.

Storefronts Operational
Dashboard Operational
Checkout & payments Operational
Custom domains & SSL Operational
Email notifications Operational
API & webhooks Operational
Uptime

Reliable, around the clock

Banzena runs on Cloudflare's global network, so your shop stays fast and available wherever your customers happen to be.

100%
uptime today
99.95%
last 7 days
99.9%
last 90 days
0
open incidents
Recent incidents

A quiet track record

When anything does go wrong, this is where we'll post it — clearly and in plain language, with updates until it's sorted.

No incidents in the last 30 days

Any disruptions, planned maintenance, or service updates will appear here — so you'll always know what's happening and when it's resolved.

Planned maintenance

None scheduled at the moment. If we ever need a quiet window, we'll give you plenty of notice in advance.

Get in touch

Spotted something off?

If your shop isn't behaving the way you expect, we'd love to hear from you. Drop us a line and a real person will take a look.

Email our support team

FAQ

Frequently asked questions

Everything you need to know about selling with Banzena.

How much does Banzena cost?
It's free to start with nothing upfront, no monthly fee, and no setup cost. We earn a flat 1% only on a confirmed card sale, so if you don't sell, you don't pay a thing.
How does the AI build my store from a description?
You describe what you sell in one sentence, and our AI builder suggests store names, writes your product and page copy, picks a matching theme, and stands up a real, mobile-ready storefront in minutes. It even creates your standard pages like Privacy Policy, Terms, Refund and Shipping policies, Contact and About.
How can my customers pay?
Shoppers can pay by card at a secure checkout or choose cash on delivery, where they pay when the order arrives. Both are turned on by default the moment your store goes live, and customers pick whichever they prefer.
Can I use my own domain name?
Yes. Every store gets a free yourname.banzena.com address, and you can also connect your own custom domain like shop.yourbrand.com at no extra cost, with free automatic SSL. Your shop, your domain, your customers, with no lock-in.
How do I get paid for my sales?
You connect your own Stripe account, and card payments flow straight into it. Banzena's 1% is taken as a small fee on each card sale, so the rest is yours. For cash on delivery, you collect from the customer directly.
How do I get help if I'm stuck?
Email us anytime at support@banzena.com and you'll always hear back from a real person, never a robot. Our team is around Monday to Friday and usually replies within one working day, often sooner, while the Help centre is open 24/7.
See all FAQs
Open in minutes

Your shop is one sentence away.

Describe what you sell and our AI builds your store — on your own domain, with nothing upfront. We earn just 1% when you sell.

Start free
Built on trust

Your store and your customers' data stay safe by default

Every store runs on Cloudflare's global network with HTTPS on by default, card payments handled by Stripe (never stored by us), and each shop's data kept isolated from every other.

Built on CloudflareEncrypted in transitPer-store data isolationStripe-secured checkoutFree automatic SSLBot & spam protection